Bossier Parish Libraries accepts credit/debit cards, using Discover, MasterCard, Visa or American Express, or personal checks for library fees, such as those associated with the costs of lost or damaged items - a complete list of fees by item is available via our Lending Policy. Please note that the library does not charge overdue fines.

You can add funds via our Pay Online Portal, which can paid for and applied to existing library fees on your account online or at a self-checkout kiosk. Other others, can be stored and released from your unique digital wallet account (or an AAM deposit account), at a Print Release Terminal (PRT) when printing or photocopying, or at a Library Document Station (LDS) for digital faxing - provided the account value meets or exceeds the costs of their intended transaction.

How to Pay via Credit/Debit Cards:

  1. Visit the Pay Online Portal and enter your Library Card Number and PIN which will redirect you to the Transaction Options window. (Library Card # is 14-digit beginning with 23022; PIN is typically the last four digits of your primary phone number.)
  2. From the Transaction Options windows:
    1. Click Pay Fines/Fees to pay for lost or damaged items.
      • Pay Fines/Fees redirects to the Payment Options window, where you can:
        • Click Pay From Credit Card redirects to the Credit Card window, for seeing how much is owed and enter a  full or partial amount to pay.
          • Be sure to click Submit to complete transaction and Exit when finish to close our your account. Also, clear your web browser cache/history to prevent unauthorized access.
        • Click Pay from AAM Deposit Account to see AAM balance and use funds to pay for library fees.
        • Be sure to click Submit to complete transaction and Exit when finish to close our your account. Also, clear your web browser cache/history to prevent unauthorized access.
    2. Click Access Account(s) to view your AAM Account balance.
      • Access Account(s) redirects you to the Available Account(s) window, where you can see your account balance, and proceed with adding funds to your AAM Account using your credit/debit card.
        1. Click Add Funds to AAM Deposit Account redirects to the Credit Card window, for enter the amount you wish to add funds using your credit/debit card.
        2. Be sure to click Submit to complete transaction and Exit when finish to close our your account. Also, clear your web browser cache/history to prevent unauthorized access.

CREDIT / DEBITS & AAM ACCOUNTS

The Authentication & Accounting Module (AAM) Account is a unique digital wallet of pre-deposited funds accessible to you for paying for library  systems. Funds cannot at any time be withdrawn from this account and is only used at patron-specific machines associated for photocopying, network and wireless printing, digital faxing, library fines, etc.

Account Closures

  • The credit remaining on an AAM Account is available for photocopying, network and wireless printing, digital faxing, library fines and the like.
  • The Library will not refund any monies deposited onto the AAM Account.
  • The Library reserves the right to close any AAM Printing Accounts without advance knowledge, especially if said account has been inactive for three years (36 months).

Refunds, Chargebacks & Disputes

When a library fee has been paid using a credit card and a refund is necessary, the refund must be charged back to the account originally charged. Refunds over the original amount paid are prohibited. In the event of a refund, charge back or dispute, the Business Office Manager will investigate the transaction and respond as necessary.

Use of Funds

To sign up for this feature, you must visit the library's website and use a credit/debit card to deposit an initial fund amount up to the maximum allowed onto his or her AAM account. In doing so, it means you understand and agree that your AAM Account is not a credit card, nor can it be used to obtain cash or cash advances under any circumstances. Furthermore, AAM Accounts must contain, at the very least, the exact amount to cover all transactions.

Library fees and related services can also be paid from monies deposited into one's AAM Account at a self-checkout kiosk.

The cardholder may also view current account balances at by clicking "Access Account(s)" via the Pay Online Portal or in person at any print release terminal.

Privacy Statement

Credit card payment details collected electronically are encrypted using secure server technology. At no time does the Library store credit card information. This information is only accessible to authorized credit card vendors and financial institutions to complete your transaction. The library is not responsible for debit/credit card transactions paid by unauthorized users. Unauthorized use of patron debit/credit card to pay for library services should be handled by the patron with their respective financial institution.

PERSONAL CHECKS

Checks will be accepted for the exact amount of fines and/or fees only. Patrons must have a current library card in good standing with correct name, address, and telephone number, and a picture ID to be able to use a check as a payment method. 

Checks are accepted only in U.S. dollars and drawn on a U.S. bank. Checks must have a valid, nine-digit bank routing number (ABA code) MICR-encoded and the account number on the bottom of the check. The library cannot accept starter checks or checks with names and/or addresses handwritten or typed in.

A valid, legal form of photo identification must be provided for verification purposes.

Charges for the amount of original payment will be added back to a patron’s account when a check is returned from the bank for any reason. Borrowing and other library privileges may be suspended until payment is made to the library in accordance with this policy.

Bossier Parish Library reserves the right to refuse a check as a payment method if a previous check has been returned unpaid.